Mist & Dawn

Shipping

US:
Standard Delivery: 5-10 Business Days

All other countries:
Standard Delivery: 5-15 working days
 
Depending on the country, most of our parcels reach you within 7 working days (up to 15 working days for remote areas).
All shipping times do not account for any unforeseen delays on the courier's end.
Please also note that due to Customs in Colombia and Mexico, shipments to these countries may experience delays.
MADE-TO-ORDER JEWELRY
Some of our exclusively crafted made-to-order jewelry has slightly longer shipping times. But unique jewelry like this is worth the wait.
 
The shipping times are as follows:
Ring Sizes 5, 6, 7, 8, 9, 10: 12-15 working days
Ring Sizes 4, 11, 12, 13: 20-25 working days
Necklaces, Earrings, Bracelets: 12-15 working days

Please check the specific delivery times for Diamonds on each product page or feel free to contact us via support@mistdawn.store if you are unsure about delivery times.
 

We are happy to offer the most competitive rates while still ensuring fast and trouble-free deliveries.

 

USA Deliveries

Orders above $30: Shipping is on us! You’re welcome!

Orders below $30: $5.90 one-off shipping fee

 

International Express Deliveries

Shipping is free from certain order values (depending on country) or may range from $ 9 - $14 one-off payments.

Shipping prices depend on the country of destination and will be shown at checkout.

 

Absolutely! You'll be able to follow your new handmade jewelry every step of the way.

Keep an eye on your email inbox. We'll send you a tracking number and tracking link. You can also send us a quick message and we'll be happy to track it for you.

 

Our handmade pieces are the perfect gift for that special person in your life… great choice! All our jewelry is shipped in a beautiful jewelry box and without an invoice.

We also offer beautiful gift box and a perfect gift wrap set to add a touch of glam to your thoughtful present. No need to buy wrapping elsewhere - just add to your basket, pop the jewelry in when it arrives, and give that perfect gift!

 

All international orders (any orders shipped outside the United States) will be subject to customs duties and taxes. Please note that for all countries taxes, duties and shipping costs are non-refundable.

 

UK, Australia, Germany, Netherlands, Mexico, France, New Zealand, Ireland, Belgium 

Duties and taxes are already included in the final price of your order before completing payment. Due to country regulations there is no option to complete checkout without paying duties and taxes.

 

Canada

Duties are included in the final price of your order before completing payment. You have the option to either pay taxes during checkout or pay to the customs authority when the package arrives at the destination country. Taxes paid during checkout are guaranteed, this does not apply in case you decide to pay to customs authorities later. We are not responsible for any additional charges which may apply if you choose to pay taxes later.

 

All other countries

You have the option to either pay duties and taxes during checkout or pay to the customs authority when the package arrives at the destination country. Duties and taxes paid during checkout are guaranteed, this does not apply in case you decide to pay to customs authorities later. We are not responsible for any additional charges which may apply if you choose to pay taxes and duties later.

 

All orders ship Monday – Friday, excluding weekends and official bank holidays.

We recommend you order soon, so you get your handmade jewelry in time.

 

In rare cases, your package can show as ‘delivered’ before you receive it.

This may be down to the delivery being marked as complete preemptively. Alternatively, your shipping carrier might have left it in a hidden location to prevent damages or theft. Check between your front doors and talk to your household members and neighbors.

If you still can’t locate your order, contact your shipping carrier and state your tracking number. Please get in touch via support@mistdawn.store and we will do our best to assist you in locating your missing package.

If your order continues to be missing after following the above steps, please note that we are unable to offer reshipments or refunds on orders that show up as delivered.

 

List of Shipping Countries & Regions

Shipping Areas Shipping to  Estimated Delivery Time
North America The United States Canada  Costa Rica Dominican Republic 5-10 Business Days to
the U.S. mainland
El Salvador Greenland Guatemala Mexico
Nicaragua Panama
Asia  Bangladesh Indonesia Malaysia Philippines 5-10 Business Days 
Singapore Taiwan (China) The United Arab Emirates
Brunei Vietnam Laos Myanmar 10-25 Business Days
Nepal Sri Lanka Thailand Cambodia
Bahrain Israel Jordan Kuwait 25-40 Business Days
Lebanon Oman Qatar  Saudi Arabia
Armenia Hong Kong (China) Japan Kazakhstan
Macao (China) Pakistan Republic of Korea
Europe The United Kingdom   2-7 Business Days 
Bulgaria Belgium Croatia Cyprus 5-7 Business Days
Switzerland Monaco Malta
Czech Republic Denmark Estonia Finland
Sweden Greece Hungary Slovenia
Ireland Italy Latvia Lithuania
Spain      
Poland Portugal Romania Slovakia
Åland Islands Albania Andorra Belarus 5-7 Business Days
(DHL Express)

15-30 Business Days
(Non-DHL Express)
Bosnia and Herzegovina Bouvet Island (Norway) Faroe Islands (Denmark) Georgia
Gibraltar (U.K.) Guadeloupe (France) Guernsey (U.K.) Iceland
Isle of Man (U.K.) Jersey (U.K.) Kosovo Ukraine
Mayotte (France) Moldova Montenegro North Macedonia
Norway Russia San Marino Serbia
Svalbard and Jan Mayen Vatican City Turkey  Réunion (French)
Africa Algeria Angola Cote d'Ivoire Cameroon 5-10 Business Days
Ethiopia Egypt Ghana Kenya
Madagascar Mauritius Morocco Mozambique
Nigeria South Africa Senegal Tanzania
Tunisia Uganda Zambia
South America Argentina Brazil Chile Colombia  5-10 Days Business
Ecuador Paraguay Peru Uruguay
Venezuela
Oceania  Australia New Zealand  5-10 Days to Australia 

 

Terms & Conditions

Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

The headings in these Conditions are for convenience only and shall not affect their interpretation.

We recommend that you print and keep a copy of these Terms and Conditions for your future reference...